Why did Johanes Lim say this?
Isn’t that a beautiful and kind statement, indicating that people are willing to do and give their best?
That’s precisely the problem: “Giving the best he has?!”
That’s not enough, bro/sis.
Here’s an analogy:
How would you react as an employee if your boss said, “I’ll do my best to pay your salary this month?”
In my opinion, not only will your salary not be paid, but even your holiday allowance will be ignored, at the very least, causing employees grumbling and demotivation. If manual labor is involved, there’s a high probability of protests, demonstrations, and strikes, even bringing in journalists, labor unions, and government officials. Isn’t that right?
So, if you’re unhappy with your boss’s statement, why did you say something like that?
Don’t you empathize that what the company needs isn’t YOUR BEST EFFORT, but YOUR TARGET ACHIEVEMENT?
I personally don’t care whether my employees do their best or not. What I see and compensate for is the RESULTS, not their stated determination or work activities.
ONLY RESULTS MATTER.
So, what’s the solution?
Don’t be fooled by the “I’ll do my best” slogan, but analyze: First, what does it take to achieve your target results, or what output capacity?
Second, what is the output capacity of the best you currently have?
If there is a deviation between the need to achieve your target and your existing capacity, then MAKE THE NECESSARY EFFORT TO FILL THE SHORTAGE.
If you lack certain skills, quickly learn to master them.
If you lack a large customer base, then penetrate and expand into new market potential; and so on, until the target criteria match your potential. Then, when you execute, logically, the target will be achieved.
So, if someone says, “I’ll do my best,” you can now respond, “I don’t need you to do your best, just what’s necessary to achieve your target results, period.”
I recommend you do this to get used to the Meritocracy way of working, where everything MUST BE BENEFICIAL, because every performance has a CONSEQUENCE: Good results are praised and rewarded. Bad results are reprimanded and punished.
Meritocracy Management is a LAW OF LIFE, applicable in both heaven and nature, so it should also be applied in the business world.
Johanes Lim isn’t trying to sell or promote myself; I just want to let you know that I DO WHAT I PREACH, including when creating the Contingency Coaching Program, “Double Your Sales in 6 Months, or Double Your Profit in 90 Days. If not, then You Pay Me Nothing!”
That’s not a slogan. It’s legally binding.
NEXT QUESTION:
If “I’ll do my best” is the second-worst statement, then what is the first-worst statement?
I’ll answer that in the next article.
Johanes Lim, PhD, CPC, CHt (林泰義)
Financial Doctor and Turnaround Specialist for Family Businesses and The BOD Forum Across ASEAN
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